Returns, Warranty & Claims

Because GGR is quote-led and B2B, returns, warranty and claims are handled per the terms of each order.

Damaged or incorrect goods

Inspect on delivery and notify us promptly of any damage or discrepancy so we can arrange replacement or correction.

Warranty

Manufacturer warranties apply per product where offered. We help you claim against the manufacturer where relevant.

Made-to-order & customised items

Custom uniforms, branded garments and made-to-spec items are generally non-returnable unless faulty, since they are produced to your specification. We provide samples and artwork approval to avoid errors.

How to claim

Contact info@ggr-trade.com with your order/enquiry reference and details. Specific terms are confirmed in your quotation and invoice.